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Post Info TOPIC: What support and training options are typically offered with ATS software?


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What support and training options are typically offered with ATS software?
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Training options offered with Applicant Tracking System (ATS) software vary depending on the provider and the complexity of the platform. Here are some typical training options available:

  1. 1. Onboarding Training: Many ATS providers offer onboarding training sessions for new users to familiarize them with the basic features and functionalities of the platform. This training typically covers topics such as navigating the user interface, creating job postings, managing candidate profiles, and setting up recruitment workflows.

  2. 2. Customized Training Sessions: Some ATS providers offer customized training sessions tailored to the specific needs and requirements of their clients. These sessions may focus on advanced features and functionalities of the platform, such as creating custom reports and analytics, configuring system settings, and integrating the ATS with other HR software tools.

  3. 3. Online Tutorials and Documentation: Most ATS platforms provide online tutorials, user guides, and documentation resources to help users learn how to use the software effectively. These resources may include step-by-step instructions, video tutorials, FAQs, and troubleshooting tips to assist users in navigating the platform and resolving common issues.

  4. 4. Live Webinars and Virtual Training Sessions: ATS providers often host live webinars and virtual training sessions to educate users about new features, best practices, and industry trends related to recruitment and talent management. These sessions may include demonstrations, case studies, and interactive Q&A sessions to engage users and facilitate learning.

  5. 5. Certification Programs: Some ATS providers offer certification programs for users who want to demonstrate their proficiency in using the platform. These programs typically include a series of training modules and assessments designed to test users' knowledge and skills in various aspects of ATS software usage.

Overall, ATS providers offer a variety of training options to help users and staffing agency in Portland maximize the value of their software investment and optimize their recruitment processes effectively. Users can choose the training options that best suit their learning preferences, schedule, and level of expertise with the ATS platform.



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Alexis
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