To fix the Exchange User Not Receiving External Email error, try this automated tool. SysInspire EDB to PST Converter software. It can also recover your corrupted EDB file data directly from the recovery Exchange server and convert them into PST format as well as EML, EMLX, MSG, and HTML. All features are very awesome and up-to-date. This provides you with a free demo version of this software, on which you can export 25 emails from each Mailbox.